Question 1

Where are you located?

Accepted Answer

We are a remote-first studio. Our engineering team is based in Argentina and works US business hours, so you get senior talent at nearshore rates with real-time overlap.

Question 2

How long does a web design project take?

Accepted Answer

It depends on the project scope. A basic website takes 2-3 weeks, while more complex projects can take 4 to 8 weeks. We give you a clear timeline from the start.

Question 3

Do you work with clients outside the US?

Accepted Answer

Yes. Most of our clients are US-based, and we also work with companies across Canada, Spain and Latin America. Everything is delivered remotely.

Question 4

Do you offer a guarantee on your services?

Accepted Answer

Yes. All our projects include a post-launch support period and we guarantee the site works correctly. We also offer included revisions during development.

Question 5

What is the 3-3-3 rule in marketing?

Accepted Answer

The 3-3-3 rule is an attention timeframe: you have 3 seconds to grab attention with a headline, 30 seconds to generate interest with a clear value proposition, and 3 minutes to convince the user to take an action (CTA). We apply this psychology to every design we create.

Question 6

Do you use templates or design from scratch?

Accepted Answer

We design each site 100% from scratch, tailored to your brand and specific needs. We don't use generic templates.

Question 7

Are the sites responsive (mobile)?

Accepted Answer

Absolutely. All our sites are optimized to look perfect on phones, tablets and computers. Mobile-first design is our standard.

Question 8

Can I update the content myself afterwards?

Accepted Answer

Yes. We deliver the site with an easy-to-use admin panel (CMS) and provide training so you can make basic updates without depending on us.

Question 9

What happens if I need changes after launch?

Accepted Answer

We include a post-launch adjustment period. For changes outside that period, we offer monthly maintenance plans or can quote specific changes as needed.

Question 10

What are the big 3 of web development?

Accepted Answer

The "big 3" of modern web development are accessibility (A11y), performance (Core Web Vitals), and Generative Engine Optimization (AEO/GEO). At Space Agency, we prioritize these three pillars to ensure your site is not only beautiful but functional and visible.

Question 11

Is web development dead due to AI?

Accepted Answer

No, web development is not dead; it is evolving. AI is a powerful tool that accelerates production, but strategy, custom information architecture, psychological UX, and advanced technical optimization (SEO/AEO) still require human expertise to generate real business results.

Question 12

How long does it take to see SEO results?

Accepted Answer

SEO is a gradual process. You generally start seeing results in 3 to 6 months. However, some technical improvements can have a faster impact.

Question 13

Do you guarantee the #1 position on Google?

Accepted Answer

No. Nobody can guarantee specific positions on Google, as the algorithm changes constantly. What we do guarantee is professional work following SEO best practices and measurable improvements in your visibility.

Question 14

What does the Local SEO service include?

Accepted Answer

It includes technical site optimization, local keyword research, Google Business Profile optimization, optimized content creation, local link building and monthly progress reports.

Question 15

Do I need SEO if I already have a website?

Accepted Answer

If your site doesn't appear on Google when your customers search for your services, then definitely yes. SEO is what makes people find you online.

Question 16

How much does a website cost?

Accepted Answer

Standalone website projects start at $6,000 USD. Focused Website projects are typically $6k–$9k, Strategic Website projects $10k–$18k, and Complex Web Systems begin at $20k.

Question 17

What are the payment options?

Accepted Answer

We work on a milestone-based schedule: 50% at project start and 50% on completion. We accept ACH, wire transfer, credit card and PayPal.

Question 18

Are there maintenance costs?

Accepted Answer

Hosting and domain have annual costs (which you can pay directly or include in a maintenance plan with us). Technical maintenance is optional but recommended.

Question 19

Do you offer payment plans?

Accepted Answer

Yes, we can evaluate financing options depending on the project. Ask us about your particular situation.

Question 20

How do we start working together?

Accepted Answer

First step: fill out the quote form. Then we schedule a video call to understand your project. If you decide to move forward, we create the proposal and get started.

Question 21

Will I see progress during development?

Accepted Answer

Of course! We share progress in real time and have review meetings at each key stage of the project. Your feedback is essential.

Question 22

What do you need from me to get started?

Accepted Answer

Mainly your vision and project goals. Also: logo (if you have one), content (text, images), access to domains/hosting if you already have them, and visual references you like.

Question 23

What if I don't like the initial design?

Accepted Answer

We include revision rounds in the process. We listen to your feedback and adjust until you're satisfied. Our goal is for you to love the final result.

Frequently Asked Questions

General

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SEO & Positioning

Pricing & Payments

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